Privacy Policy
Last Updated: November 6, 2026
Website: https://enchanter.co.nz
Entity: Enchanter Fishing Charters ("we", "our", or "us")
1. Introduction
Enchanter Fishing Charters respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, and protect any information gathered when you visit our website or submit an enquiry via our contact form at https://enchanter.co.nz/contact.
2. Information We Collect
We collect information in two ways:
Contact Form Submissions: Information you voluntarily provide when submitting an enquiry at https://enchanter.co.nz/contact, which may include:
Full Name
Email Address
Phone Number
Message details (e.g., preferred charter dates, destination preferences, group size)
Photos and Video Footage: Photographs and video recordings captured during your charter trip.
Automated Website Usage Data (Google Analytics): Technical and non-identifiable browser information automatically collected when you navigate our site.
3. Photos and Video Footage
During our charters, crew or staff may take photographs and video footage of trips, catches, and onboard activities.
Primary Purpose (Trip Souvenirs): Media is captured primarily to compile and share with charter participants as a personal memory of their trip.
Promotional Use: Occasionally, selected high-quality photos or videos may be used for marketing and promotional purposes on our official website (https://enchanter.co.nz) and our social media channels (such as the Enchanter Fishing Charters Facebook and Instagram pages).
Opt-Out Right: We respect your privacy preferences. If you or members of your group do not wish to be photographed, filmed, or featured in promotional materials, please inform our crew prior to or at the start of your trip, or contact us in writing.
4. Google Analytics & Cookies
We use Google Analytics to monitor traffic patterns and understand how visitors interact with our website so we can continuously improve the user experience.
Data Collected: Google Analytics uses first-party cookies to log technical details such as your IP address, general geographic location (city level), device/browser type, pages visited, time spent on pages, and referring website.
Anonymization: This data is aggregated and processed anonymously; it is not combined with the personal contact information you submit through our contact form.
Managing Cookies & Opting Out: You can control or opt out of Google Analytics tracking at any time by:
Adjusting your browser settings to reject or delete cookies.
Installing the official Google Analytics Opt-out Browser Add-on.
5. Purpose of Collection (Why We Collect It)
We collect personal and usage data for the following specific purposes:
To respond to your questions, booking enquiries, and charter requests.
To communicate trip details, pricing, and availability.
Providing trip photos/videos to charter guests and occasionally promoting our charter services.
Analyzing website performance and improving customer experience.
6. Storage and Security
Security Measures: We take reasonable technical and organizational precautions to protect all stored contact information, analytics, and media assets from unauthorized access or loss.
Third-Party Processing: Analytical data collected by Google Analytics is stored securely on Google servers under Google’s standard data privacy policies. Facebook and Instagram
Retention: Contact details are retained only as long as necessary to manage your enquiry or charter booking. Media files are retained for guest sharing and ongoing promotional use unless removal is requested.
7. Disclosure of Information
No Selling or Renting: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal Requirements: We may disclose your information if required by New Zealand law or to protect the safety of our passengers, crew, and operations.
8. Your Rights Under the Privacy Act 2020
Under the Privacy Act 2020, you have the right to:
Access the personal information we hold about you.
Request Correction or Removal of your personal information, including requesting the removal of featured photos/videos from our website or social media channels where practical.
To request access or corrections, please contact us directly via our website.
9. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be published directly on this page with a updated "Last Updated" date.
10. Contact Us
For any questions regarding this Privacy Policy or your data, please reach out via https://enchanter.co.nz/contact.