Terms and Conditions
1. Booking Confirmation & Deposit Policy
Confirmation: A charter booking is confirmed, and dates are formally secured, only upon receipt of the initial deposit. Dates remain available to other parties until the deposit has been processed.
Deposit Amount: The required deposit is 25% of the total charter cost.
Written Acknowledgment: Written confirmation will be issued via email following successful deposit receipt.
Non-Refundability: All deposits are strictly non-refundable.
2. Payment Terms & Payment Methods
Accepted Payment Methods: Payments may be made via Direct Bank Transfer, Cash, or Credit Card.
Credit Card Processing Fee: Credit card transactions can incur a 2.5% merchant surcharge.
Final Balance Settlement: Final payment for the total charter balance must be received in full no later than 14 days prior to the scheduled charter start date.
3. Surcharges & Operational Cost Adjustments
Fuel & Expense Surcharges: To maintain high operational standards and compensate for volatile market conditions, Enchanter Fishing Charters reserves the right to apply a secondary surcharge to confirmed bookings to cover significant increases in fuel or direct operational costs.
4. Cancellations, Weather & Rescheduling
Weather & Unforeseen Circumstances: Should a charter be cancelled due to adverse weather conditions, safety concerns, or unforeseen operational circumstances beyond our control, the charter will be rescheduled to a mutually agreeable date.
5. Skipper’s Authority & Safety
Operational Control: The Skipper retains absolute authority regarding vessel operation and safety. The Skipper reserves the right to refuse passage to any individual or to terminate/return to port early at any point during the charter if deemed necessary for the safety of the vessel, crew, or passengers.
6. Equipment Loss & Damage Liability
Customer Liability: The charterer and their guests assume full financial responsibility for any damage to, or loss of, company equipment resulting from accidental or intentional misuse, negligence, or failure to follow crew instructions.
Assessment & Costs: Equipment loss or repair costs will be determined at the sole discretion of Enchanter Fishing Charters. Chargeable incidents include, but are not limited to:
Rods and reels dropped or lost overboard.
Rod damage caused by high-sticking (elevating the rod beyond a 45-degree angle under load).
Rods left unattended in rod holders while fishing or underway.
7. Changes to these Terms and Conditions
We reserve the right to update these Terms and Conditions at any time.
8. Acceptance of Terms
By completing a booking or paying a deposit with Enchanter Fishing Charters, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.